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Das Zimmer mit Bergblick, für das wir extra bezahlt haben, hatte so dreckige Fenster, dass man kaum nach draußen schauen konnte. Das Essen war jedoch hervorragend.

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La struttura è moderna e offre una vista spettacolare sulle montagne e sulla valle. Il personale è giovane, molto accogliente e professionale, pronto a dare consigli sui percorsi da esplorare. La mia camera era ampia, silenziosa e con un letto comodo; l'arredamento era semplice ma adatto al contesto e in linea con il prezzo. La colazione era principalmente salata e di buona qualità, con un'atmosfera molto rilassata.

Stepantsminda is currently a bit challenging to access due to numerous large potholes from a tough winter and the risk of rockfalls. Therefore, finding this hotel and restaurant near the top of the village was a pleasant surprise. It was peaceful, well-managed, and the staff were very helpful. Upon arrival, a staff member kindly offered to carry our two suitcases to our third-floor room. This was appreciated since there are some stairs to navigate to reach the lift and the third floor. Our room was clean, reasonably sized, and offered a nice view of the mountains behind the hotel. There were a few cows in one of the backyards, which resulted in some occasional mooing during the day, but it didn’t disturb our sleep. The bathroom was slightly small and could use some shelves, but that’s a minor issue. Breakfast in the restaurant was decent. Many guests seemed to be German, so there were quite a few cooked meats and sausages available, but we found enough tasty options to enjoy. We also dined at the restaurant twice and thought the food was good. The portions were generous, and given the mountain air and our hiking, we had good appetites. Overall, this hotel would fit right in a larger town, and we highly recommend it.

Our stay at this hotel was extremely disappointing, ranking as one of the worst experiences during our entire trip to Georgia. While the property may appear appealing in photos, the service and overall guest experience were lacking. Upon arrival, there was no assistance with our luggage, and at checkout, we had to carry everything ourselves from the top floor.

The room was equally problematic; the bathroom emitted a foul odor throughout our stay, which made it quite uncomfortable. This completely overshadowed what was meant to be a highlight of our trip in Kazbegi.

What frustrated us the most was the disregard for guest comfort and basic service standards. A hotel in a popular tourist area should recognize that guests come to unwind and enjoy the beautiful surroundings, not to face unnecessary discomfort and poor management.

Although the views outside were nice, they could not make up for the lack of hospitality, inadequate maintenance, and an overall unpleasant experience. I cannot recommend this place, especially for those seeking comfort and good service.

It would be great if the owner could add some cozy warm lamps in the rooms. It would really enhance the overall experience.

The hotel didn't seem worth the cost. There was a big crack in our room's wall, and every night, a strong smoke smell, likely from the ground floor restaurant, filled the room. The room felt old, with a tiny TV and uncomfortable pillows. Breakfast was okay but lacked variety. Overall, it wasn't worth the price.

Hotel je moderný a čistý, personál je priateľský a môžete komunikovať v angličtine. Využili sme večeru a jedlo bolo veľmi chutné, raňajky ponúkali široký výber. Ak hľadáte wellness a bazén, tie sme našli v inom hoteli nad dedinou. Večer sme si zahrali biliard v peknej miestnosti s barom, ktorý má výhľad na hory. Obe noci sme sa skvele vyspali – je tam ticho, periny a postele sú pohodlné.

Хороший отель с потрясающим местоположением. Завтраки были отличными, а ужины – хорошими. Ассортимент вина был немного ограничен для Грузии, но все равно нормальный. Два минуса – это доступ к лифту, но это не такая большая проблема. Однако в номерах было слишком жарко из-за отопления отеля, а кондиционер, похоже, не работал. Может, зимой или летом это не так заметно, но весной точно создает дискомфорт. Несмотря на это, я бы определенно вернулся.

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