We strive to make the cities in which we work the best for life. We also strive to do the right thing by our teammates, partners, customers and the general public. More specifically, what it means:
- Employees – We strive to be a great company, which is a pleasure to work for. We treat each other fairly, support equal opportunities and encourage diversity. We are proud of what people from Wolt do not only while working for the company, but also the influence they will have in their future endeavors after Wolt.
- Couriers – We strive to be a fair and sustainable platform. We respect our courier partners. We always listen to feedback and regularly conduct surveys about how our couriers work. We are proud to try to increase revenues, implement social protection systems and remove obstacles by continuing to grow and investing in improving our products and technologies.
- Merchants – We strive to be a long-term partner. Thanks to our service, we bring restaurants more orders, and we are always ready to help and responsive. We strive to find a long-term sustainable balance between our business and the seller's business in each of the cities in which we operate.
- Customers. We strive to provide excellent service and will do our best to make our customers happy. We are available and respond to customers as quickly as possible. We acknowledge our mistakes, strive to improve over time, and strive for the world's best real-time customer support.
- Society – We strive to be a climate-conscious company. We will compensate for the CO2 emissions from the supply of Wolt and will continue to take additional measures to combat climate change. We insist on platform work, which is an additional and long-term sustainable work model that makes our societies better and opens up more opportunities thanks to what we do.
