What could be improved
⚠️ Very long service: Adjarian khachapuri, pasta and French fries were brought for 45 minutes, while the hall was almost empty.
⚠️ Serving in parts: dessert was served first, coffee 20 minutes later, and only then the main course. As a result, guests ate in turns.
⚠️ Ignoring guests: dirty dishes were not cleared until they were told to do so. Waiters did not take the initiative.
⚠️ No Russian language: the staff does not speak Russian, the menu is only in Georgian and English. For a tourist place, this is a minus.
⚠️ Overpriced: similar dishes can be found cheaper in neighboring establishments - without losing taste and quality.
⚠️ No warning about the delay: no one said that the wait for the dishes would be long. Only after our question - an apology.
Recommendations for visitors
💡 Check the time of serving dishes immediately after ordering.
💡 Use a translator - there is no Russian-language menu, and this can make it difficult to choose.
💡 On a hot day, choose the balcony - it is really nice there.
Recommendations for owners
🛠 Improve the level of service: train the staff in communication and monitor the tables.
🛠 Add a menu in Russian - especially considering the flow of Russian-speaking tourists.
🛠 Objectively review the prices - now they do not correspond to the level of cuisine and service.
🛠 Warn in time about the wait, especially if the kitchen is slow.
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